• White Facebook Icon
  • White Twitter Icon
  • White Instagram Icon
  • White YouTube Icon

3801 S. Capital of TX Hwy / Suite 200 / Austin  TX / 78704

+1 512 652 2700 / solutions@us.illuminas.com

  • Google+ - Grey Circle
  • Twitter - Grey Circle
  • LinkedIn - Grey Circle
 

Capabilities

The Insight Exchange offers a wide variety of quantitative and qualitative tools that can provide you with the insight you need quickly and effectively. Results are available on demand and you can monitor feedback in real-time while your project is live.

Capabilities

The Insight Exchange offers a wide variety of quantitative and qualitative tools that can provide you with the insight you need quickly and effectively. Results are available on demand and you can monitor feedback in real-time while your project is live.

 

SURVEYS

 

Powerful surveys made to deploy quickly on any device. Our experienced team will work with you to craft the right set of simple questions (up to 12) when you need a quick, quantitative read from this high-level audience.

 

Up to 12 closed-ended questions | 5-7 days in field

IDEATION SESSIONS

 

Open innovation, made simple and tied to deep research insights. Create multiple Ideation Sessions for idea contests, product feedback, and idea ranking.

 

1 open-ended question with moderation | 3-7 days in field 

 
 

LIVE CHAT FOCUS GROUPS

 

Sometimes referred to as online focus groups, live chat focus groups capture immediate feedback across any device for easy concept testing, creative testing, ideation and more. Our senior moderators will set up a live chat-based session where members are recruited beforehand and show up for an hour long real-time conversation on a topic of your choice.

 

An online focus group | 60 minutes per session

VIRTUAL FOCUS GROUPS

 

Virtual focus groups are conducted via web-conferencing which allows for the addition of real-time audio and video interactions. The utilization of web conferencing technology provides a more interactive experience including polling participants for a “show of hands,” visual content and screen sharing.

 

A virtual focus group | 90 minutes per session

DISCUSSION BOARDS

 

Asynchronous, online threaded discussions moderated by Illuminas’ experienced staff. Members complete all questions before seeing other responses, then they may see threaded responses and interact with each other to deepen the conversation.

 

Moderated open & closed-ended questions | 5-7 days in field

 
 

JOURNALS

 

Deep ongoing insights across methodologies and devices. We’ll set up an ongoing set of questions for members to complete over a set period of time - from as short as one week, to as long as a month or more.

 

A continual or recurring questionnaire | 1+ weeks

REPORTING

 

Reporting as agile as the research itself. All data is reported in real-time through the online portal, and each engagement includes analysis and recommendations from our experienced team of research consultants. And if you need a more polished report, the Illuminas team can easily provide a highly visual, customized PowerPoint of your results.

 

Real time & custom options | Flexible

 

Contact us today to get started